Global setting: turn off notifications of manual status change
The global setting for turning off the notification of the manual status change. For now, it can be found only for each separate document (not in general settings).
9
votes
AdminYana Martynenko
(Admin, PandaDoc)
shared this idea
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Suhan N commented
Thank you, Yana, for raising this issue. It needs a fix urgently because, in our CRM (Salesforce), any user who manually changes the status of a document to "Completed" automatically receives a notification. This notification generates a CASE ticket for every document marked as "Completed," unnecessarily cluttering our case bucket with acknowledgment emails from PandaDoc. Resolving this issue promptly would be greatly appreciated.