Failed recipient verification notice
Ability to display in the Latest Activity if the client has failed recipient verification, or to send an email notification to the sender if the recipient fails the verification process.
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Audrey Thomasson
shared this idea
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Audrey Thomasson
commented
Currently, it displays if they passed but that isn't that important because we would also get a Completion notice at the same time. I really need to know if they attempted to sign but ran into a problem or failed the verification. Right now, if a client attempts to sign but fails the verification process, I waste time trying to get a hold of them wondering if they are no longer interested in signing or not when the reality is that they tried and just couldn't get it to work.