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29 votes
Hi. We aren’t planning on building this into our feature set at this point in time since it doesn’t fit into our current product roadmap. Please keep upvoting this idea so we can keep considering it every time we work on our roadmap. Should you come across any other ideas that suit your business needs, don’t hesitate to give them an upvote!
An error occurred while saving the comment Kevin Au supported this idea ·
We chose PandaDoc specifically for the flexibility of the new CPQ product released in late 2024. It’s surprising that quotes—a core component of CPQ workflows—are not compatible with the download .docx functionality, which is fundamental to PandaDoc. The explanation that this hasn’t been built into the feature set gives the impression that the feature is incomplete.
Moreover, based on the comments here, it seems this has been a known issue even before CPQ’s release. Like others have mentioned, many of our customers’ legal teams prefer Word exports for redlining. The absence of this functionality creates a significant gap in our CPQ implementation and rollout plans. This may hinder our ability to secure internal buy-in for the new platform, especially when the only explanation we can offer is that “the feature doesn’t work, even though the download button is visible.”