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  1. Failed recipient verification notice

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    1 comment  ·  Ideas to Improve PandaDoc » Documents & Data Management  ·  Admin →
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    Audrey Thomasson commented  · 

    Currently, it displays if they passed but that isn't that important because we would also get a Completion notice at the same time. I really need to know if they attempted to sign but ran into a problem or failed the verification. Right now, if a client attempts to sign but fails the verification process, I waste time trying to get a hold of them wondering if they are no longer interested in signing or not when the reality is that they tried and just couldn't get it to work.

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