When on the phone with a customer you need to get them information quick. Having to scroll down through every document you have sent them in 3 years to get to the most recent is extremely inconvenient. Until the last update this was the way they displayed, newest first. We are considering other companies due to this problem is it so important to our customer service.
When on the phone with a customer you need to get them information quick. Having to scroll down through every document you have sent them in 3 years to get to the most recent is extremely inconvenient. Until the last update this was the way they displayed, newest first. We are considering other companies due to this problem is it so important to our customer service.