Settings and activity

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    Customer Service commented  · 

    If a customer answers Yes/No to a question and a supporting document upload is required based on that answer. The document can't be submitted until they have uploaded that document.

    Also if there is a question and you ask a customer to either upload Document Type A or Document Type B, an either or situation. The document can't be submitted until they have uploaded at least one of those documents.

    Ex. Please upload one of the supporting documents types below:
    Document Type A <Upload>
    Document Type B <Upload>

    Customer Service supported this idea  ·