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  1. Disable CAPTCHA (verification) for Forms

    51 votes

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    9 comments  ·  Ideas to Improve PandaDoc » Forms  ·  Admin →
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    Not Planned  ·  AdminJoan Nocon (Admin, PandaDoc) responded

    Thank you for reaching out with your request to disable Captcha on our forms. We understand that sometimes Captcha can be an additional step in the process, and we appreciate your feedback.

    At this moment, we maintain Captcha as a crucial part of our app's security framework. Its role is to safeguard both our system and our customers. This helps prevent unauthorized bot activity that could affect both our service's integrity and our customers' interests.

    However, we also recognize that our solution needs to align with diverse user needs. Captcha on our platform is adaptive and is designed to intervene primarily when there's a suspicion of bot interaction.

    If you have particular use cases in mind where you believe disabling captcha could be beneficial, please do share them with us. Your insights are valuable and will help us as we re-evaluate this request in the future.

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    Isaac Lee commented  · 

    Our main clientele are Chinese. Since reCAPTCHA is a google service, our Chinese clients cannot go through Pandadoc's Forms page since they are blocked from the reCAPTCHA page (the Great Firewall). Is there any update to this idea, the ability to turn off the reCAPTCHA on forms?

    Isaac Lee supported this idea  · 

  2. ability to turn off the ReCAPTCHA on forms

    8 votes

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    Idea  ·  1 comment  ·  Ideas to Improve PandaDoc » Forms  ·  Admin →
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    Isaac Lee supported this idea  · 
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    Isaac Lee commented  · 

    Our main clientele are Chinese. Since reCAPTCHA is a google service, our Chinese clients cannot go through Pandadoc's Forms page since they are blocked from the reCAPTCHA page. Is there any update to this idea, the ability to turn off the reCAPTCHA on forms?