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  1. Send via SMS: redirect the message to a number/email when customer replies

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    1 comment  ·  Ideas to Improve PandaDoc » Recipient Experience  ·  Admin →
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    Kyle LaCroix commented  · 

    Yes, this would be super critical. This feature of sending texts and email at the same time helps because it allows us to get around some of the strict spam filters out there. We find that customers are waiting for proposals that have been sent, as if they missed by going into spam.

    Another nice feature would be to be able to customize the text message- even adding a NO REPLY would be great

    Thanks!

    Kyle LaCroix supported this idea  ·