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  1. Webhook retries - If PandaDoc detects the hook hasn’t been accepted - retry automatically.

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    7 comments  ·  Ideas to Improve PandaDoc » Automations  ·  Admin →
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    On Roadmap  ·  AdminValeryia Baranava (Admin, PandaDoc) responded

    Hi,
    Thank you for taking the time to leave your request. There’s no way to do that at the moment, but the good news is that we have already started working on that feature, and it will be available in one of our upcoming releases. We will be communicating it through our product newsletter and via an alert inside PandaDoc.

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    Robert Forbes commented  · 

    Would be really great to have webhooks that automatically retry with an exponential backoff whenever PandaDoc fails to get a successful response from the server. Without that functionality it is impossible to depend on webhooks for anything that is mission critical which means the only option is to continuously poll PandaDoc for the document status. Also, it would be important to receive the webhook as soon as the document status changes.

    Robert Forbes supported this idea  ·