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  1. Webhook retries - If PandaDoc detects the hook hasn’t been accepted - retry automatically.

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    7 comments  ·  Ideas to Improve PandaDoc » Automations  ·  Admin →
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    Solution Exists  ·  AdminValeryia Baranava (Admin, PandaDoc) responded

    Hi,

    Thank you for taking the time to leave your request. We have great news – the option you are looking for already exists.

    PandaDoc makes 3 attempts to deliver a webhook. After this, you can manually retry failed webhooks, as shown in the picture.

    For more information, please check the link below:

    Debugging and Retries

    Reggie O'Farrell supported this idea  · 
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    Reggie O'Farrell commented  · 

    This is absolutely critical for any system that is integrated with PandaDoc. Currently there is no recourse aside from going in and manually retrying the webhook. DocuSign has this functionality and we may have to move to DocuSign if this doen't happen soon.