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    We wanted to share an update regarding tokens/variables in saved messages and email. After careful consideration and further analysis of the idea, we have adjusted its status to "Not Planned."

    This change allows us to further explore the feasibility and impact of this and other requested enhancements, ensuring that any updates we introduce are in the best interest of our users and align with our platform's long-term vision.

    We appreciate your understanding.

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    Ian Ayers commented  · 

    Yes, add variables to the saved email message that goes out. Already being used to merge with email, might as well add some variables to customize the email.

    Ian Ayers supported this idea  ·