Variables in document name should resolve in system-generated notification emails
When a document is sent to a recipient, PandaDoc automatically generates a notification email that includes the line "[Sender] sent you [Document Name]." This line pulls the document title directly and cannot be edited or customized.
When the document title contains a variable (e.g. [Client.Company] Agreement), the variable appears as a raw, unresolved token in the recipient's email notification instead of the actual value. This looks unprofessional to recipients and undermines the purpose of using template-level variables for standardized document naming conventions.
Use case: We use variables in the document name at the template level to maintain a consistent naming convention across all documents. However, when recipients receive the notification email, they see the raw variable placeholder instead of the actual company or client name.
Expected behavior: Variables used in the document title should resolve automatically in the system-generated notification email body, the same way they resolve within the document itself.
Nicole Houston
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