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Ideas to Improve PandaDoc

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Ideas to Improve PandaDoc

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  1. When a document is manually moved to "Completed" (to reflect an offline/outside signature), any attached payment step is silently bypassed. There should be a way to still trigger or prompt for payment collection in this scenario.

    Current Behavior - If a signer executes a contract outside of PandaDoc and you manually update the document status to Completed, the payment block attached to that document is skipped entirely. The only workaround is to collect payment through a separate tool and then manually mark the document as Paid in PandaDoc.

    Expected Behavior - When manually completing a document that has a payment…

    1 vote

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  2. 3 votes

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  3. Adding a required approval step first before any invoice in QuickBooks is created or sent:
    - Continue sending quotes via PandaDoc
    - Require internal approval before invoice creation
    - Prevent automatic sending of invoices until approval is completed

    2 votes

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  4. Have an option to know whether clients viewed the payment reminders or not.

    2 votes

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  5. Hey there, we have a problem where your QuickBooks integration is creating invoices with invoice numbers that are overlapping other invoices. We were wondering if your integration allows us to say what number invoice it starts at.

    2 votes

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  6. Limitation: recurring payments through Stripe only support weekly, monthly, or yearly frequencies, which don't accommodate quarterly or custom installment schedules.

    Can we have the ability to match Installment to go the same as recurring options

    2 votes

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  7. Option to enable or disable payment methods (f.e, disable bank transfer) for Square

    2 votes

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  8. When collecting a payment, to have the option to set up surcharges through Stripe

    3 votes

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  9. The customer is moving away from Stripe to Solidgate and would like to integrate it with PandaDoc.

    2 votes

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  10. When using Square or Stripe as payment methods, there should be an option to automatically pass credit card surcharges to customers at checkout. Currently, adding the surcharge manually in the pricing table does not work for installment payments.

    2 votes

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  11. Integrate PandaDoc with a Tax calculator

    3 votes

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  12. Use the payment integration within the embedded iframe to collect payments.

    2 votes

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  13. the question is more geared towards how does our payment platform (Ebizcharge) provider become a payment integration partner with pandadoc like Auth.net, square, paypal, stripe etc

    2 votes

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  14. i would like to see a customizable payment portal, similiar with Stripe. Various shaped pay buttons, ability to change background color,font

    1 vote

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  15. We tested sending and paying a document using the payment app integration, and we noticed that the 3% fee is not automatically charged to the recipient—instead, it’s charged to us. According to a QuickBooks live expert, "QBO is just a receiver of data coming from any third-party app connected to it. Any setup, configurations, syncing, processes, and fees should be consulted on the third-party app’s end. We suggest contacting PandaDoc regarding this process."

    Given that, how can we add or pass the 3% credit card fee to the client if they choose to pay us via credit card?

    2 votes

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  16. Option to have 2 payment otion for 1 document using 2 different pricing table

    2 votes

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  17. Add the option to use "Zeller" as a payment method

    1 vote

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  18. Currently discounts and taxes do not transfer from PandaDoc to QuickBooks Online. The feature request is to be able to do that.

    4 votes

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  19. The reminder email does not allow us to change the wording of it. We also change not specify what time of day it will go out. We need more customization. The wording is too aggressive.

    2 votes

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  20. Have all the Installment details be visible to the approver

    2 votes

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