Simplify the Stripe checkout process for in-person signing
All I'm asking is to simplify the checkout process for Stripe payment gateway. Although it's not a HUGE deal, when signing in-person and trying to capture a payment quickly, it makes things difficult and long. In my case, the payment wasn't working so I had to retype all the information 3 times which took a long time to do.
It would be great if you can either scan a card or use Square's reader inside the PandaDoc app.
-
AdminArmen Badalyan (Admin, PandaDoc) commented
Customer: evan@royalstone.ca
MRR: $372.16I think the in-person signing experience when there’s a payment involved is very consuming and requires more steps than really necessary.
If you try it out, you’ll see for yourself. The payment processors ask for way too many details and are not required on their own standalone apps. For example, on the Square app, all that is required is the credit card details. Using the Square on PandaDoc requires first name, last name, email, address, postal code, country, credit numbers.
It’s very time consuming and is not a seamless experience. Most times, the payment doesn’t even go through because a detail must be wrong with all the information given.
I would highly suggest looking into this.