Status change to Cancelled or Void
There are times when Declined or Expired are not the correct status when voiding a contract. There should be an option to accurately change the status to Cancelled, and all recipients should be notified when this happens.
Auspicious Arts Projects
shared this idea
2 comments
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Matthew Carter
commented
New Status - Cancelled
Use case: in the event that a document needs to be cancelled from the user end (you/sending company pulls out for any reason.) The additional status will allow for better record keeping and document/template improvements based on being able to differentiate between declined and cancelled
Currently the only options for scenario are deleting the document and force decline.
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Stephanie Lind
commented
Totally agreed. I'm hesitant to move my contracts away from DocuSign for this reason. In an example from just this morning, a client struggled to execute our MNDA in PandaDoc (it was forwarded to an executive who couldn't figure it out or just likes to sign the old fashioned way). I have no way to note that it is void and why (executed manually).