Unfilled variables should be automatically removed or appear blank on downloaded PDF file of the document
In the new editor experience (Project Delta), the option to remove unfilled CRM variables and display them as blank is only available during the Review & Send flow. When a user downloads a PDF directly — without going through the send flow — unfilled variables render as visible placeholder text (e.g., {{WorkOrder_c}}). This was not the behavior in the previous editor, where unfilled variables appeared blank on download automatically.
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