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Ideas to Improve PandaDoc

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Ideas to Improve PandaDoc

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  1. The current API for populating tables is too restrictive. It requires a rigid, predefined table structure and a payload format that must match that structure exactly. This limitation makes it impossible to send flexible or nested JSON data (e.g., objects, arrays) and have it dynamically populate a table.

    2 votes

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  2. Enable the ability to upload additional files (editable .docx files) to existing documents within the Embedded Document Editor.

    2 votes

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  3. At the top of our documents, the name of the document is included twice in the PandaDoc Interface (one row that includes the option to change language, one row that specifies this is document x of y)... and then it's included in our own form itself.

    We want to hide one or both of these lines from being displayed. Our application knows if they want the English or the French document, and we only ever include one document to sign at a time.

    2 votes

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  4. Quote builder via API:
    – No programmatic creation of quote items with product images
    – Product catalog not reliably accessible/linkable via API
    – Consequence: Quotes without precisely positioned images, some with gray placeholders ("grey image placeholder")
    – Fixed column labels such as "Quantity"/"Price" in quotes and system interfaces

    2 votes

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  5. When using the "Collect Files" feature in a PandaDoc template, the uploaded file names are displayed on the signed document. These names often lack a standardized naming convention, which can appear unprofessional. We suggest either implementing a standardized naming format for these files or providing an option to attach files without displaying their names or details on the completed document.

    2 votes

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  6. Currently, the API defaults to a single reminder for sent documents. It would be highly beneficial to allow customization of the number of reminders within the template settings. This would provide greater flexibility for our agents, particularly in cases of email delivery issues or when scheduling callbacks, ensuring better follow-up management.

    2 votes

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  7. when I try using the endpoint and passing in a signing_order I do not see it reflected on the recipient. Being able to change the signing order programmatically is something that is important to us since, per our last call, we have decided that we are going to be hiding the recipients option and building our own custom recipients UI

    2 votes

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  8. Currently, it is a limitation of 300 webhooks per workspace. It would be great to increase this number

    2 votes

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  9. The feature to support recipient groups with embedded signing.

    2 votes

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  10. We generate a document using an API. This means we've created a template that is populated with content via the API. The document is successfully sent to the customer. The customer discovers an error (spelling, numbers swapped, etc.). They can point out this potential error in the PandaDoc web view. Both the sender and the recipient receive this information via email. We would also like to receive this information via the API (status) so that we can directly point it out in our system that populates the documents.

    2 votes

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  11. Add the ability to view the user who generated each API key directly within the PandaDoc UI for better visibility and audit tracking.

    2 votes

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  12. Hello, when I use the Calculate option when setting up a Payment One time amount equal to say 25% of the total of the Pricing Table, how can I get the paid amount and/or discount amount in webhook notifications?
    Currently, when I get a webhook notification when the document changes to a document.paid status, the only amounts that show up are the totals of each pricing table separately and the total of all pricing tables, but no where do I see the paid amount or discount percentage.
    Do you have any suggestions?

    2 votes

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  13. Currently, PandaDoc allows users to customize several watermark properties—such as font size, opacity, text, and color—which is incredibly helpful. However, there is no option to control the positioning of the watermark on the document. This limitation has led to numerous customer complaints, particularly when the watermark obscures critical content like signatures, pricing tables, or legal clauses.

    We propose adding a simple yet powerful enhancement: the ability to choose watermark positioning. Even a basic set of options—such as top, bottom, or diagonal—would provide users with the flexibility to ensure watermarks do not interfere with document readability or layout.

    Why this matters:

    2 votes

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  14. Problem

    We need to send quite a lot of information from our webshop to Pandadoc:

    • including short values, like numbers or a couple of symbols
    • but also lists or just formatted text

    This is currently not possible(?) with Pandadoc, as the only way for "dynamic" data are variables. But these are far away from user-friendly...

    • don't allowed formatted text, even not simple one, like strong text.
    • are only really useful for short texts, but we also send paragraphs or long texts.

    → we are currently working with about 100+ variables to be able to have some kind of "decent" layout.…

    2 votes

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  15. Introduce a webhook or event trigger that notifies when the signer URL changes due to recipient-forwarding behavior - i.e., when a document is forwarded, the new signer replaces the original, and the signer URL is updated. This would allow clients to keep signer tracking accurate and up-to-date in their systems.

    2 votes

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  16. To be able to use the API's to pull down a list of all of the files in the Content Library for a given workspace.

    2 votes

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  17. Ability to connect WeTravel Payments via API

    2 votes

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  18. API - when sending via BOTH email and text, fails if text number invalid. Would like to still send via email when the text option fails.

    2 votes

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  19. Ability to mask field tags on PDF documents populated via API.
    For example, a form where a signer enters their Social Security number. Mask the SSN number for security.

    2 votes

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  20. Support "Send via Business Email" feature via API.

    2 votes

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