130 results found
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Use API to integate Pipedrive with PandaDoc
To be specific, I'm using Pipedrive as my CRM which integrates with Pandadoc. My question relates to using the API to make that connection and not have to manually login to make the connection.
2 votes -
Allow users to configure the "next" button on the template level for signers via API
We often have issues where clients send a document to someone to sign and a number of non-required fields are missed. When the signers use the "next" button, it jumps from one required field to the next, meaning intermediate non-required, but important fields are missed.
1 vote -
Fix field-tags docs: examples show square brackets, but only curly braces parse
The docs page https://developers.pandadoc.com/docs/field-tags shows square-bracket
examples like [textfield:user:name], but the API only recognizes curly-brace
tags ({textfield:user:name}). Support chat confirmed curly is the correct
syntax. Two asks:- Update every example on that page to curly braces.
- Make unparseable/bracket-style tags return a validation warning instead of a silent no-op — today the doc uploads fine with zero fields and recipients silently degrade from signer to CC, which you don't notice until someone can't sign.
1 vote -
Add ‘Rejected’ status to reporting and CSV exports
Currently, reporting and CSV exports include statuses like Draft, Sent, Viewed, Completed, Expired, and Declined, but there is no way to see a global count of documents that were rejected in the approval workflow.
“Rejected” exists as a document status in the API, but it is not available in reporting dashboards or exported analytics files.
Request: Add a Rejected status tile in reporting and include it in the CSV export so teams can track this metric across all documents.
1 vote -
Preview should not generate a document or consume credits
When I select 'preview' on a form under the templates tab, it creates a new form, which is then deducted from my usage credits -- this is deceptive, as a preview shouldn't create a new form. A preview -- by description -- is supposed to show you what the page will look like when active, but not be active itself.
The usage credits are very expensive, so you need to warn people in advance that you can't preview a form without creating one, and that it will cost you a credit. I've wasted a bunch of credits on this, when…1 vote -
Bulk Refresh/Update of Salesforce Fields Across All Workspace Templates
Currently, when changes are made to Salesforce object schemas (such as field renames, new custom fields, or mapping updates), or when fields simply need to be resynced, administrators must manually open every single template in a workspace to refresh or update the Salesforce tokens/fields. For workspaces with dozens or hundreds of templates, this manual process is incredibly tedious, prone to human error, and a major operational bottleneck.
Proposed Solution
We need a way to trigger a bulk refresh of Salesforce field mappings for all templates within a specific workspace simultaneously. This could be achieved via two proposed methods:Option A…
1 vote -
Custom Product Image through API
We have a Shopify website that allows customers to upload a reference image showing how they would like their product to be customized.
As the contract is generated automatically through the API without any manual intervention, we would like this uploaded reference image to be displayed in the pricing table. Including the image would provide clear visual context for the customized product and help avoid any ambiguity.
In scenarios where a customer uploads a reference image, our system creates a custom product via the API. However, we are currently facing a limitation in assigning the uploaded image to the custom…
1 vote -
Slide show of multiple images in a document
Ability to add a slide show of multiple images in a document
1 vote -
Org-level API endpoint to retrieve workspace membership by user
Customer is requesting improvements to multi-workspace API architecture for Enterprise franchise use cases.
Current customer environment:
40+ franchise offices
Each franchise requires its own PandaDoc workspace
Users may belong to multiple workspaces
CRM + embedded signing workflow is the primary use case
PandaDoc is being used primarily as an API-driven signing/orchestration layerCurrent pain points:
Workspace API keys are isolated per workspace
Customer must maintain:
workspace API keys
workspace/user mappings
webhook management per workspace
synchronization logic internally
No efficient org-level way to dynamically determine which workspaces a specific user belongs toMain customer request:
Org-level API endpoint to retrieve workspace…
1 vote -
API: Track individual field completion or real-time page navigation
Create an API endpoint or webhook that triggers based on individual field completion or real-time page navigation.
we're looking for some way of better tracking how far along someone's getting with a document. Right now it's split into 10 key requirements, so we thought maybe that's a better way of tracking progress within a document
1 vote -
filter webhook history in the PandaDoc Developer Center using a custom date range
It would be great to have the ability to filter webhook history in the PandaDoc Developer Center using a custom date range, in addition to the existing preset options. This feature would make it easier to review and analyze webhook events for specific periods.
1 vote -
API Key deactivation prompt when a user is removed (API Key user-generated)
A notification or prompt that the APIK key needs to be reset if the user who generated is removed.
1 vote -
pass custom parameters to the redirect url
Today, the Redirect URL after completion setting appears to be static. It would be extremely valuable if this redirect could be dynamically customized per document/session via integrations (e.g., Make / Zapier) or via variables, so customers can redirect signers to different landing pages and pass custom query parameters.
Why this matters (use case):
We run multiple campaigns and need to send signers to different LPs depending on:
document template / campaign
recipient / segment
region / language
deal owner / pipeline stage
We also want to pass tracking parameters such as:
utmsource, utmcampaign, utm_content
internal IDs like doc…
1 vote -
Team Dashboard Add Back Button after drilling into someones dashboard
In Team Dashboard when you select a name and pull up the metrics for the team member, then go into one of the options (ie View) and when you click the back button it does not take you back to the team member dashboad but the Team Dashboad as a whole. Sounds like this is something that PandaDoc has not thought of having a back option so it takes you back to where you last were and not from the start which is not efficient
1 vote -
HubSpot Cannot Process PandaDoc Webhooks
HubSpot requires Record ID's to be ingested as NUMBER type data.
PandaDoc currently sends custom Webhooks with a "linked_objects" header in the JSON payload, but this is a STRING.
When building a Custom Event or Webhook Receiver in a HubSpot Workflow, the build attempt will always fail because it cannot parse the STRING or coerce it to NUMBER, and results in a failure to finalize the webhook.
1 vote -
Add a Logo to Custom App
Ability to add a logo to a custom app from the Dev Center.
1 vote -
Reporting: show API document usage per workspace
Option to see the number of API usage I have in a month and in a year. Break it down by workspace and document.
1 vote -
webhooks to detect duplicated documents
I was wondering if the webhooks can detected dupilcated documents, I am trying to track when a duplicated documents and make a workflow and when I complete a duplicated document it doesn't seem to pick it up when I test the webhook.
1 vote -
Issue with Recipient Group Naming & API Usage
Issue:
Currently, when adding a new Recipient Group through the PandaDoc API (or manually) with the exact same name as an existing group, the existing group's members are overwritten or updated with the new group's members, instead of creating a distinct new group.Impact:
This behavior causes significant issues and data inconsistencies, particularly when managing recipient groups programmatically via the API, as it leads to unintended changes in existing recipient lists.Proposed Idea/Solution:
Please implement a system that ensures recipient groups with identical names are treated as separate and distinct entities. This could be achieved by:Automatically appending a unique…
1 vote -
Enable Send Manual Reminder API for Recipient groups
Enable Send Manual Reminder API for Recipient groups
https://developers.pandadoc.com/reference/createmanualreminder
1 vote
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