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Ideas to Improve PandaDoc

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Ideas to Improve PandaDoc

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  1. If the email specified in the sender parameter does not match an existing workspace user, PandaDoc may automatically assign the document to the default workspace sender. In PandaDoc, the document owner always takes precedence over the sender parameter if the sender does not match the document owner or meet workspace requirements. Even if your API call sets a different sender, the document will still be sent from the document owner.

    Would like this to not occur, and allow for the sender perimeter to set the sender email

    2 votes

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  2. 8 votes

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  3. Request to have a public API endpoint to enable Stripe payments without manually doing it in the UI.

    2 votes

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  4. At the moment, the "Template updated" webhook trigger includes the following events:

    Changes to template name
    Changes to template roles
    Addition of a section

    The feature request is to extend the “Template Updated” webhook trigger scope to cover updates to templates fields (or possibly introduce a separate trigger "Template updates (fields)".

    2 votes

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  5. Currently, users are using the existing “List Catalog Items Search” endpoint to retrieve and export all catalog items via the API. However, this endpoint was originally designed as a search endpoint, intended to filter a relatively small subset of items based on a specific query. It was not built to reliably return the entire catalog, which can lead to limitations and unintended errors when used as a full listing mechanism.

    2 votes

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  6. It's currently not possible to make uploaded .docx file editable using the PandaDoc Editor NPM Library: https://www.npmjs.com/package/pandadoc-editor
    We would like it to work the same way as within the native PandaDoc application.
    we should be able to make .docx files editable using this NPM Library

    2 votes

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  7. webhook event for document approved

    8 votes

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    3 comments  ·  API  ·  Admin →
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  8. Sales reps need to be able to open a new document via a template in the field and link the document to an existing Pipedrive deal using the iPad app

    1 vote

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  9. It would be great to have the ability to filter webhook history in the PandaDoc Developer Center using a custom date range, in addition to the existing preset options. This feature would make it easier to review and analyze webhook events for specific periods.

    1 vote

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  10. Please add a specific webhook event that triggers when a recipient shares a document with a new person. Currently, we receive an email notification for forwards, but there is no programmatic way to capture this event to automatically sync new stakeholders to our CRM or trigger follow-up workflows.

    1 vote

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  11. Ability to make templates created via the ‘Create Template from File’ API editable upon upload, similar to how it works in the UI

    3 votes

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  12. A notification or prompt that the APIK key needs to be reset if the user who generated is removed.

    1 vote

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  13. Request for a new API endpoint that returns all workspaces associated with a specific user within an organization.

    Example desired functionality:

    GET /users/{user_id}/workspaces

    or

    GET /user-workspaces?user_id={id}

    This would allow integrators to dynamically determine which workspaces a user belongs to without retrieving the full user list across the organization.

    Customer Context

    Customer operates a franchise model with:

    40+ workspaces

    500+ users

    Shared identity across the organization

    Heavy API-based embedded document workflows

    Users may belong to multiple workspaces simultaneously.

    The customer initiates document creation from their CRM and needs to determine which workspace the user should interact with before creating the document.

    1 vote

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  14. Client/prospect needs to set radio buttons as optional when creating documents from file upload using field tags
    Currently, the * optional modifier works for textfield, checkbox, dropdown, signature, date, and initials field tags (e.g., {textfield*____}), but not for radio buttons

    Radio buttons use a different syntax ({{radio:role:optId}}) and don't support the optional modifier

    This forces manual configuration after document creation, which doesn't work for automated workflows

    Request to add optional modifier support to radio button field tags for consistency with other field types

    1 vote

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  15. Enable the ability to upload additional files (editable .docx files) to existing documents within the Embedded Document Editor.

    4 votes

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  16. Currently it is only possible to set silent = true or false at the document level. There are scenarios where recipient level control is needed, e.g. for embedded signing. If recipient A is embedded signing and recipient B is signing from email, we wouldn't want recipient A to also receive email notifications.

    Related to the personal message at recipient level feature request, which is also currently document level only: https://pandadoc.uservoice.com/forums/926629-ideas-to-improve-pandadoc/suggestions/43994823-customize-select-personalize-email-messages-for-mu#comments

    3 votes

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  17. The current API for populating tables is too restrictive. It requires a rigid, predefined table structure and a payload format that must match that structure exactly. This limitation makes it impossible to send flexible or nested JSON data (e.g., objects, arrays) and have it dynamically populate a table.

    2 votes

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  18. Could we have the feature to add custom line item properties as columns to the quote builder? We are able to do so using the pricing table.

    1 vote

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  19. Today, the Redirect URL after completion setting appears to be static. It would be extremely valuable if this redirect could be dynamically customized per document/session via integrations (e.g., Make / Zapier) or via variables, so customers can redirect signers to different landing pages and pass custom query parameters.

    Why this matters (use case):

    We run multiple campaigns and need to send signers to different LPs depending on:

    document template / campaign

    recipient / segment

    region / language

    deal owner / pipeline stage

    We also want to pass tracking parameters such as:

    utmsource, utmcampaign, utm_content

    internal IDs like doc…

    1 vote

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  20. 2 votes

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