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Ideas to Improve PandaDoc

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Ideas to Improve PandaDoc

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  1. Currently, users are using the existing “List Catalog Items Search” endpoint to retrieve and export all catalog items via the API. However, this endpoint was originally designed as a search endpoint, intended to filter a relatively small subset of items based on a specific query. It was not built to reliably return the entire catalog, which can lead to limitations and unintended errors when used as a full listing mechanism.

    2 votes

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  2. It's currently not possible to make uploaded .docx file editable using the PandaDoc Editor NPM Library: https://www.npmjs.com/package/pandadoc-editor
    We would like it to work the same way as within the native PandaDoc application.
    we should be able to make .docx files editable using this NPM Library

    2 votes

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  3. Today, the Redirect URL after completion setting appears to be static. It would be extremely valuable if this redirect could be dynamically customized per document/session via integrations (e.g., Make / Zapier) or via variables, so customers can redirect signers to different landing pages and pass custom query parameters.

    Why this matters (use case):

    We run multiple campaigns and need to send signers to different LPs depending on:

    document template / campaign

    recipient / segment

    region / language

    deal owner / pipeline stage

    We also want to pass tracking parameters such as:

    utmsource, utmcampaign, utm_content

    internal IDs like doc…

    1 vote

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  4. In Team Dashboard when you select a name and pull up the metrics for the team member, then go into one of the options (ie View) and when you click the back button it does not take you back to the team member dashboad but the Team Dashboad as a whole. Sounds like this is something that PandaDoc has not thought of having a back option so it takes you back to where you last were and not from the start which is not efficient

    1 vote

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  5. HubSpot requires Record ID's to be ingested as NUMBER type data.

    PandaDoc currently sends custom Webhooks with a "linked_objects" header in the JSON payload, but this is a STRING.

    When building a Custom Event or Webhook Receiver in a HubSpot Workflow, the build attempt will always fail because it cannot parse the STRING or coerce it to NUMBER, and results in a failure to finalize the webhook.

    1 vote

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  6. 2 votes

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  7. For the 'Catalog item details' API request to return product's subcategory.

    2 votes

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  8. Ability to make templates created via the ‘Create Template from File’ API editable upon upload, similar to how it works in the UI

    3 votes

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  9. The ability to "escape" the interpretation of square brackets ([]) as Variables via the API.

    2 votes

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  10. Ability to add a logo to a custom app from the Dev Center.

    1 vote

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  11. Ability to configure whether fields added in the embedded editor are required by default (or have an option to toggle this behavior).

    2 votes

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  12. Option to see the number of API usage I have in a month and in a year. Break it down by workspace and document.

    1 vote

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  13. You cannot currently create a document via the API and leave the smart content block in a “pending selection” mode (i.e., so the user can later choose from the pre-selected content in the UI) in the exact same way as you can in the Editor. When using the API, you must specify which content library item(s) to insert into each smart content block at the time of document creation, or make the block optional (which means it can be empty in the generated document). The API does not support leaving the smart content block in the same “interactive, user-selectable” state…

    2 votes

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  14. Would like an API end point to launch a CPQ workflow from Salesforce.

    2 votes

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  15. Enable the ability to upload additional files (editable .docx files) to existing documents within the Embedded Document Editor.

    4 votes

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  16. At the top of our documents, the name of the document is included twice in the PandaDoc Interface (one row that includes the option to change language, one row that specifies this is document x of y)... and then it's included in our own form itself.

    We want to hide one or both of these lines from being displayed. Our application knows if they want the English or the French document, and we only ever include one document to sign at a time.

    2 votes

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  17. Quote builder via API:
    – No programmatic creation of quote items with product images
    – Product catalog not reliably accessible/linkable via API
    – Consequence: Quotes without precisely positioned images, some with gray placeholders ("grey image placeholder")
    – Fixed column labels such as "Quantity"/"Price" in quotes and system interfaces

    3 votes

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  18. I was wondering if the webhooks can detected dupilcated documents, I am trying to track when a duplicated documents and make a workflow and when I complete a duplicated document it doesn't seem to pick it up when I test the webhook.

    1 vote

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  19. When using the "Collect Files" feature in a PandaDoc template, the uploaded file names are displayed on the signed document. These names often lack a standardized naming convention, which can appear unprofessional. We suggest either implementing a standardized naming format for these files or providing an option to attach files without displaying their names or details on the completed document.

    2 votes

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  20. Currently, the API defaults to a single reminder for sent documents. It would be highly beneficial to allow customization of the number of reminders within the template settings. This would provide greater flexibility for our agents, particularly in cases of email delivery issues or when scheduling callbacks, ensuring better follow-up management.

    2 votes

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