Get the reason for a declined document via API
When someone "Decline" document with reason filled - how can i get this reason from API
Hi,
Thank you for taking the time to leave your request. There’s no way to do that at the moment, but the good news is that we have already started working on that feature, and it will be available in one of our upcoming releases. We will be communicating it through our product newsletter and via an alert inside PandaDoc.
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Timothy Hall commented
This is crucial for client engagement and for the embedded api case is completely missing. The decline reason could be provided in a webhook, the document details endpoint or even a new endpoint entirely.
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AdminLucas Reyes (Admin, PandaDoc) commented
Client needs this feature to monitor the decline reasons in their 100% api usecase.