Alerts to Sender when Document is not Viewed
Would like a feature where senders are alerted if customers have not viewed their PandaDoc emails within a certain time frame.
Michael Bauza commented
The customer would like to have the option to send a reminder to themselves as well as one to the recipient.
Thea Pasilan commented
If the document remains untouched, unviewed by recipients for a certain number of days, it will notify the sales rep to follow up. This is regardless if the doc has auto reminder/expiration. The notification is more for the sales rep to be alerted and make CTA for their signers.
Yuliya Tsiushkevich commented
Send reminders for not open documents