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Ideas to Improve PandaDoc: Security & Compliance

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Log in via 2FA (Two Factor Authentication)

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AdminVladislav Avsievich (Admin, PandaDoc) shared this idea  ·   ·  Admin →
Released  ·  AdminValeryia Baranava (Admin, PandaDoc) responded  · 

Hi there,

Thank you for taking the time to submit your feature request to PandaDoc’s UserVoice. We have great news! 

2-Factor Authentication (2FA) has been released and can be configured via Settings > Security. For more information on 2-Factor Authentication, check out this article.

We appreciate your help in making PandaDoc the best product for our customers. If you have any ideas on how we can continue to improve, please continue to submit them here. 

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  • Jason McWhirr commented  · 

    Please implement this immediately! This is a massive security risk. We carried out a phishing exercise and without MFA we are (VERY) vulnerable. It's not even a big change to implement and should be already built in

  • Kyle Murphy commented  · 

    Hey PandaDoc! Any update on MFA yet? Would love to see this added.

  • Anonymous commented  · 

    Many documents that are sent via Pandadoc contain a TFN (Tax File Number). in Australia this is highly sensitive information and professionals are required to use software with multi-factor authentication. Pandadoc needs to implement this ASAP if it wishes to expand in the Australian market.

  • Varun Singh commented  · 

    Please add 2FA. Most docs have PII, card credentials, trade secrets, etc. This is a must have.

  • Chris Fernandez commented  · 

    Some of the quotes contain PI information, and it would be a great feature to be able to enable two factor authentication and this way you can ensure someone doesn't hack the platform and sign quote deals that where not approved.

  • Brenton Garen commented  · 

    Agreed, this it vital since we're collecting sensitive financial information from clients!!

  • Marcus Downing commented  · 

    I don't see how this product can meet HIPPA security requirements and not support OTP or other 2FA security methods. All the data in the system is one password away from a breach. This should be a top priority.

  • AdminLiezl C (Admin, PandaDoc) commented  · 

    Strengthen the security of your PandaDoc account by enabling multi-factor authentication. This will force account users to verify their logins with an extra code from SMS message or Google/MS authenticator.

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