Disable CAPTCHA (verification) for Forms
AdminVladislav Avsievich
(Admin, PandaDoc)
shared this idea
Thank you for reaching out with your request to disable Captcha on our forms. We understand that sometimes Captcha can be an additional step in the process, and we appreciate your feedback.
At this moment, we maintain Captcha as a crucial part of our app's security framework. Its role is to safeguard both our system and our customers. This helps prevent unauthorized bot activity that could affect both our service's integrity and our customers' interests.
However, we also recognize that our solution needs to align with diverse user needs. Captcha on our platform is adaptive and is designed to intervene primarily when there's a suspicion of bot interaction.
If you have particular use cases in mind where you believe disabling captcha could be beneficial, please do share them with us. Your insights are valuable and will help us as we re-evaluate this request in the future.
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Edgar Unico commented
unfortunately my guys don't want to use it because of the reCAPTCHA. We may have to see other options
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Isaac Lee commented
Our main clientele are Chinese. Since reCAPTCHA is a google service, our Chinese clients cannot go through Pandadoc's Forms page since they are blocked from the reCAPTCHA page (the Great Firewall). Is there any update to this idea, the ability to turn off the reCAPTCHA on forms?
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Our main clientele are Chinese. Since reCAPTCHA is a google service, our Chinese clients cannot go through Pandadoc's Forms page since they are blocked from the reCAPTCHA page. Is there any update to this idea, the ability to turn off the reCAPTCHA on forms?
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Rebecca Pawlowski commented
NEED this gone otherwise I'm going to cancel my subscription. It is awful.
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hello commented
Looks like it's preventing certain clients from signing
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Cory Brester commented
With internal forms or directly sending the link this is not necessary to have CAPTCHA
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Cj Babb commented
CAPTCHA is unnecessary for our purposes and forcing users to fill out this annoying process is a bad user experience tied at the end of a great product.
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john commented
This would be a BIG help! It's a bit frustrating right now that a user needs to prove captcha to view something we're sharing via a direct link to them. We want people to open docs and the best way to do that is to reduce friction
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Anonymous commented
remove prove that you are not a robot from the forms
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Roger Gsell commented
We need forms for internal usage, so captcha is obsolete, we need to disable captcha.
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Joseph Turley commented
When we have hundreds of kids coming through for tryouts and this needs to be done, it would be a deal killer.
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AdminValeryia Baranava (Admin, PandaDoc) commented
ability to turn off the ReCAPTCHA on forms