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'two factor authentication - pop up window asking to confirm the password' has been merged into this idea

Ideas to Improve PandaDoc: Security & Compliance

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Log in via 2FA (Two Factor Authentication)

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AdminVladislav Avsievich (Admin, PandaDoc) shared this idea  ·   ·  Admin →
Released  ·  AdminValeryia Baranava (Admin, PandaDoc) responded  · 

Hi there,

Thank you for taking the time to submit your feature request to PandaDoc’s UserVoice. We have great news! 

2-Factor Authentication (2FA) has been released and can be configured via Settings > Security. For more information on 2-Factor Authentication, check out this article.

We appreciate your help in making PandaDoc the best product for our customers. If you have any ideas on how we can continue to improve, please continue to submit them here. 

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  • Andrew Hamaton commented  · 

    That sounds great however, I just tried setting mine up with an authenticator app but every time I typed the token in Pandadoc said it was the incorrect code. Can you think of what I'm doing wrong? Thanks, Andrew

  • Caleb Morton commented  · 

    @Christopher Ragland, as Matthew has commented. The form can only be viewed by users in the owner's organization.

  • Matthew Hoffman commented  · 

    The form will only work in your organization. It seems that it needs opened up to the general public?
    Thanks

  • Paul Compton commented  · 

    My @aol.com email has MFA. How is it that the service we're considering for HR doesn't offer this feature?

  • Anthony Turnbull commented  · 

    Absolutely essential, especially considering the nature of the documents hosted on the platform. Unfortunately, I may have to consider an alternative if it remains unfound, which would be a shame as I love PandaDocs.

  • Joost-Jan Huls commented  · 

    This is a critical feature. Please prioritize this as we are dealing with very sensitive information in our documents.

  • Simon Hoby commented  · 

    All cloud based apps should now have 2FA by default. I am not sure if my organization is going to be able to proceed with pandadoc due to this feature not being available.

  • Manning Peeler commented  · 

    MFA/2FA for user logins is critical for us to be able to expand our use of PandaDoc. We have brought this up with our CSM and Account Manager at every quarterly business review for over a year, but we have not heard any progression towards MFA/2FA.

  • Miles Scott commented  · 

    Very concerning in this day and age to not be prioritising 2FA to secure sensitive data

  • Toby Miller commented  · 

    ABSOLUTELY imperative we have this for security. We will have to consider moving from PandaDoc if not provided.

  • The I.T. Team commented  · 

    We need MFA/2FA rolled out to our account asap, it is a security requitement for our company to have this setup. If it's not enabled, we will be forced to look at other solutions. I can see that this has been requested a number of times and everyone is saying that it is critical to their company for 2 years, yet this still hasn't been enabled. What is taking so long to add a basic security feature?

  • mark anyon commented  · 

    This is our only key application that has no MFA. C'mon Pandadoc!
    Taking such a weak approach to the security of our data isn't a good look.

  • tyler douglas commented  · 

    Just in case anyone didn't notice this, this suggestion was first submitted 07/7/2021. It was then marked as "In Development" by a PandaDoc admin on 9/6/2022 (1 year and 2 months later) and then after three months of being "In Development" PandaDoc has chosen to ignore their community (and general Information security standards) by moving the suggestion back to "Idea" status.

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