Granular Notification Settings for Forms initiators and workflow receipients
Currently, for a user completing a form, they will automatically receive 2 email notifications: 1 for that they've completed the form (but the language is confusing) and 1 when the form is complete. These messages are confusing to an end user who has the experience of completing a form and does not expect any further action.
Could notifications be turned on or off in by User? Where the roles are defined, could there be an additional choice to have them select email notifications when 1. Their part is complete 2. When the document is completed by all?
If this is possible for the end user / form initiator, could this feature to specific which email notifications are sent to each of the workflow signers?
Aimee Baxter
shared this idea
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Jomarie Papas commented
Customize the notification sent to customers filling out a form (explaining why user might need it) to avoid confusion.
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Han Li commented
Agree with this - at the moment forms are tricky for us to use due to amount of email spam.