Alerts to Sender when Document is not Viewed/Signed
Would like a feature where senders are alerted if customers have not viewed their PandaDoc emails within a certain time frame.
Summer Nagy
shared this idea
The status of this suggestion is currently unchanged. Please check back for updates.
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Jamie Klobuchar commented
It would be helpful if we could be notified when a recipient of a document (proposal) does not open an email within a few days of receiving it. Right now, we have to manually check it. I am using the reminder setting at the 5 day mark, but I would like to get an email so I can send a reminder from my inbox.
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Amazing Panda
commented
This is something we absolutely NEED! Seeing this request has been sitting out there since 2020 is disheartening. It is very easy to lose track of agreements that have been sent when there is no activity on them. In other signing programs, there are options to get email notifications when documents have not been viewed after 2 hours/1 day etc and also interval emails when they were viewed but not signed. Please add this as an option asap!
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Jonathan Monje commented
Reminder to sender when document is not signed yet
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Kaylen Nolen
commented
Would like to see the ability for senders to be CC'd on automatic reminders that are sent out to recipients, specifically.
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Paul Cedric Guevarra
commented
Option to set up auto-notification/email when the signer did not signed the document in a certain period.
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Paul Cedric Guevarra
commented
Option to have the Sender to receive the reminder aside from the signer
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Eos Human Resources Consulting commented
Allow the sender to receive an alert or email if the recipient has not viewed or signed a document.
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AdminMichael Bauza (Admin, PandaDoc) commented
The customer would like to have the option to send a reminder to themselves as well as one to the recipient.
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Thea Pasilan
commented
If the document remains untouched, unviewed by recipients for a certain number of days, it will notify the sales rep to follow up. This is regardless if the doc has auto reminder/expiration. The notification is more for the sales rep to be alerted and make CTA for their signers.
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Send reminders for not open documents
