Log in via 2FA (Two Factor Authentication) / MFA
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Manning Peeler commented
MFA/2FA for user logins is critical for us to be able to expand our use of PandaDoc. We have brought this up with our CSM and Account Manager at every quarterly business review for over a year, but we have not heard any progression towards MFA/2FA.
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Miles Scott commented
Very concerning in this day and age to not be prioritising 2FA to secure sensitive data
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Toby Miller commented
ABSOLUTELY imperative we have this for security. We will have to consider moving from PandaDoc if not provided.
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Naomi Wolfe commented
This is critical.
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The I.T. Team commented
We need MFA/2FA rolled out to our account asap, it is a security requitement for our company to have this setup. If it's not enabled, we will be forced to look at other solutions. I can see that this has been requested a number of times and everyone is saying that it is critical to their company for 2 years, yet this still hasn't been enabled. What is taking so long to add a basic security feature?
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mark anyon commented
This is our only key application that has no MFA. C'mon Pandadoc!
Taking such a weak approach to the security of our data isn't a good look. -
tyler douglas commented
Just in case anyone didn't notice this, this suggestion was first submitted 07/7/2021. It was then marked as "In Development" by a PandaDoc admin on 9/6/2022 (1 year and 2 months later) and then after three months of being "In Development" PandaDoc has chosen to ignore their community (and general Information security standards) by moving the suggestion back to "Idea" status.
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KNB Online Inc. commented
This an absolute must, I am a little shocked it has not been implemented yet.
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Patrick Smalley commented
How is this feature not considered mission critical!?!?!
Two years ago this was brought to your attention and the official response is "go vote for it".Why should the community justify you implementing best practices?
I would expect your team to realize you messed up in not adding this.
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Dustin Balint commented
Adding yet another voice to this. PandaDoc team, lack of true 2FA / MFA is a huge security concern—this should be taken very seriously and made a top priority.
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William Thomas commented
I just spoke with support. They told me to vote it up. The community has wanted this for two years, and nothing. I will not be able to risk using this platform in the coming weeks. You lost a customer Pandadoc.
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Andrew Kuebler commented
How can PandaDoc have the certifications you have without 2FA?
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Lori Nolen commented
My customer will churn next year-- 100% certain-- if 2FA is not released before his renewal.
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Aaron Russell commented
This should be legally required to call yourself HIPAA compliant.
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tyler douglas commented
This is an extremely necessary (and basic) feature for any cloud program to have, especially one that almost always deals with sensitive or confidential information. This feature is currently listed as "In Development". Once MFA is released, if it is locked behind a higher plan (such as SSO being locked behind enterprise) I will be looking for other options for document signing. Please understand that PandaDoc's competitors offer this feature already, and there is no reason that this should not be a high priority to add considering people have been asking for this for years.
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Oleg Gerasimenko commented
please prioritise that - it's a crucial feature these days
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Adam Fowles commented
Hi there, As with all the comments below. We really need this feature in place as soon as possible to tighten up the security of the platform.
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Oktavia Jons commented
I appreciate you ensuring this feature as soon as possible - a huge liability to go without.
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George Georgopoulos commented
In line with previous comments, I would not use this service without the feature of 2FA.
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Sarra Herlich commented
We need 2FA- cant book this account without it