In the Document SEND API endpoint,add a new [reply-to] input parameter
In the Document SEND API endpoint, it would be helpful to include a new [reply-to] input parameter, that designates where any potential email response messages goes to. Useful for embedded (and/or whitelabeled) secnarios, where the sender may not be a "real" email address.
4
votes
AdminAnonymous
(Admin, PandaDoc)
shared this idea
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Timothy Hall
commented
For the embedded use case, since the user cannot be created with an email outside of the organization's domain, there is no way to have the reply be to the user that created and sent the document. This means that all replies from a client perspective are completely lost, breaking the chain of communication.