Edit / customize text in all email notifications including Completion or Signed Email Message
Client would like option to edit the email that is sent when a document is completed. They have content they'd like to automatically share only once document is complete.
Related idea: https://pandadoc.uservoice.com/forums/926629/suggestions/40379995
Hi!
We aren’t planning on building this into our feature set at this point in time since it doesn’t fit into our current product roadmap. Please keep upvoting this idea so we can keep considering it every time we work on our roadmap.
Don’t hesitate to reach out if you have any other ideas.
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Guillaume Mongeon commented
Please consider working on developping this feature since your biggest competitor (Docusign) offers it. We don't need a full customisation of the email but at least a text box where we can write a custom message would work. We need to provide further instructions to our customers after the form is completed and we cannot do it currently.
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Helen commented
We have a new service and have been looking for this option with all online signing software and we cannot find it. We are sticking with PandaDoc, so hopefully this will be introduced soon.
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Carl Roberts commented
This should be a pretty easy one and very much wanted by your customers. When clients complete their documents, we should be able to send then a customized email, thank you, further instructions.
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Is there anything in the works on this one?
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Allen Vance commented
First day..initial setup...womp womp
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change the email body that is received upon form submission
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Michael Whitlock commented
I have wished this feature existed nearly every single proposal I have ever sent.
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AdminJonathan Monje (Admin, PandaDoc) commented
Ability to edit the messaging in the document notification email recipients receive
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AdminJonathon Gillis (Admin, PandaDoc) commented
It would be helpful to have a way to customize the wording in the email sent out when a document is completed by all signers.
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AdminAnonymous (Admin, PandaDoc) commented
When a recipient clicks on an expired Document's signature link, there is a message displayed that the Document has expired and to contact the owner's name using the owner's email address ("for more information").
It may not be desirable to show the owners name for all use cases. Expand the properties of a Document so that there is some flexibility in how the Expiration message is displayed....
(*) Owner (default)
( ) Sender
( ) CustomCustom Name: ___________________________________________
Custom eMail Address: ___________________________________
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Rachel Feldman commented
after a new employees signs their contract, we need to send instructions for onboarding... this would be the best place to include that information... and it is very important that we can include hyperlinks in that email to send them to certain websites/pages to complete info. thank you!!!!
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Editing the reminder/ expiration emails that are sent automatically to recipients...
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Philip Massey commented
It only makes sense that we should be able to customize the emails - especially the completed email - so that we can disclose the next steps in the process and begin a new client onboarding process. I hope someone is reading these comments and watching these ideas.
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AdminAnonymous (Admin, PandaDoc) commented
sending custom follow-up emails when a document is completed would be VERY helpful for our workflow.
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Noah Wetjen commented
Please change it to white or allow a custom color. Right now, it looks like an email from 2007.
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Ability to adjust the "signed copy of a form" email message.
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Apply same custom font used on templates and documents in the email content.
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Gibbon Group Rugs commented
This would be a critical time saver for us - almost every single client who signs asks the question of what happens next. It is very time consuming having to explain the next steps over and over again.
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Charles Cozette commented
Select the text we want to send per recipient (ie: not the same for internal person than external recipient).
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Option to send a customize email notitfication for the 2nd signer in the Signing order.