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Ideas to Improve PandaDoc

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Ideas to Improve PandaDoc

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  1. Currently you cannot display to the client the total net price without VAT, fees, etc. Many clients need to see this data in the quote.
    Also, there are different tax % and it is not possible to show the total for each tax rate. This is important for our clients

    1 vote

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  2. I would like the ability to set a timeframe in which a client can sign their document, such as no sooner than 30 days before the expiration date. Our process specifically requires their signature to be within 30 days of the planned service date for legality. We would like clients to be able to see and review the document before then, but not allow them to sign it until a specific timeframe. Rather than fill in a data manually, we would like to select something like expiration date minus 30 days as the soonest signing date so that it auto-calculates…

    1 vote

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  3. Apply white label for collaborator notification

    2 votes

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  4. Please bring back the timeline on the homepage or offer it as an option for those that want it . The small window now offered is not as easy to scroll through. It was much more visually appealing and easier to quickly assess the most recent activities when permanently on the left side of the home screen. I do not like the new interface at all.

    4 votes

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  5. Ability to remove a CC recipient from an Expired document

    2 votes

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  6. Currently, users can set up approval rules on templates based on quote fields (e.g., discounts applied to items). However, it’s not visually clear on the quote which sections are subject to these rules.

    It would be great if sections requiring approval - when the conditions of the approval rules are met - were automatically highlighted so the approver can easily see what to focus on. For example, if any item in a section receives a discount that triggers an approval rule, that section should be visually highlighted.

    This would allow approvers to quickly identify which parts of the quote require…

    3 votes

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  7. Please add an option to prevent users from turning off identity verification on documents. Once enabled, users should not have the ability to disable it.

    2 votes

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  8. Problem: When the final approver is also the first signer, they can’t sign until after a rep sends the document, creating delays and extra handoffs.

    Request: Allow an approver who is also a recipient in the signing flow to approve and complete their signature in the same action, or allow post-approval pre-signing before external send.

    Value: Faster turnaround, fewer internal steps, clearer accountability.

    Acceptance criteria: Optional toggle at template/workflow level; audit trail records both approval and signature events.

    1 vote

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  9. The customer needs to track the changes made to the document content using redlining / suggest edits feature

    6 votes

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  10. Text formatting such as bold, bullet points, and brackets from custom CRM (Airtable) does not translate correctly into PandaDoc documents during automation, causing unprofessional appearance.

    2 votes

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  11. Currently, bundling documents can only be done for documents in Templates. However, the individual documents found in Templates can't be updated easily with "Replace Source File." This feature is only available in Content Library.

    Updating various documents to be bundled together in Templates requires that I have the documents as Content Library items to perform any updates. Using "Replace Source File" allows me to keep any fields that were created rather than having to create them all over again or copying and pasting. Once it's updated as a Content Library item, I have to create a new Template with the…

    1 vote

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  12. Request to have a public API endpoint to enable Stripe payments without manually doing it in the UI.

    2 votes

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    0 comments  ·  API  ·  Admin →
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  13. Customer is requesting improvements to multi-workspace API architecture for Enterprise franchise use cases.

    Current customer environment:

    40+ franchise offices
    Each franchise requires its own PandaDoc workspace
    Users may belong to multiple workspaces
    CRM + embedded signing workflow is the primary use case
    PandaDoc is being used primarily as an API-driven signing/orchestration layer

    Current pain points:

    Workspace API keys are isolated per workspace
    Customer must maintain:
    workspace API keys
    workspace/user mappings
    webhook management per workspace
    synchronization logic internally
    No efficient org-level way to dynamically determine which workspaces a specific user belongs to

    Main customer request:

    Org-level API endpoint to retrieve workspace…

    1 vote

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    0 comments  ·  API  ·  Admin →
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  14. I have seen that it is possible to update fields in Pipedrive through variables present in a document. Although there is no way at the moment, to decide WHICH varibles (and so CRM fields) to update, leaving the others unchanged.

    1 vote

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  15. Add a timezone for Melbourne. Currently we only have Pacific Noumea which differs with the clocks changing for daylight savings.

    4 votes

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  16. Currently, when the final field assigned to a recipient is deleted, the system automatically moves that user to the CC list. It would be good to have an option to automatically delete the recipient upon removing their last field in a document.

    2 votes

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  17. Because we have setup custom roles for each workspace (which works well so far) I have already seen there is no way to assign via the mapping rules a new user to multiple workspaces with different roles for each
    I can see that for a group name you can choose multiple workspaces to assign but they all need to apply the same role
    If I try to add more than one rule for the same group name with a different workspace/role then PandaDoc says group name already listed and cant save
    Not the end of the world but means if…

    2 votes

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  18. Allow a single identity provider (IdP) group to be mapped to multiple PandaDoc workspaces with different roles during SSO provisioning. Currently, a group can only appear once in the mapping table and all assigned workspaces must use the same role. Enabling more flexible mapping logic would help organizations with multiple teams and workspaces automate provisioning more effectively.

    2 votes

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  19. At the moment, the "Template updated" webhook trigger includes the following events:

    Changes to template name
    Changes to template roles
    Addition of a section

    The feature request is to extend the “Template Updated” webhook trigger scope to cover updates to templates fields (or possibly introduce a separate trigger "Template updates (fields)".

    2 votes

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    0 comments  ·  API  ·  Admin →
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  20. When a document is fully signed/completed, automatically apply a visible mark or stamp on every page (e.g., "Signed" or "Completed"). This gives viewers, recipients a clear, at-a-glance confirmation that the entire document is executed, regardless of which page they're viewing.

    2 votes

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